Everyone is talking about artificial intelligence (AI) these days. At HiHello, we’ve been thinking about how AI can help professionals build deeper relationships with their business connections. One HiHello feature, in particular, seemed ripe for AI.
Many HiHello digital business card users scan paper business cards to add them to the HiHello app and build their network. Not everyone has a digital business card yet, so the ability to scan paper cards at a sales meeting, networking event, or conference is incredibly powerful.
HiHello is excited to announce a new AI-powered business card scanner that combines multiple AI models and backup human verification for the fastest, most accurate scanner on the market.
As part of this feature enhancement, we are increasing the card scan entitlements across ALL editions of HiHello (from Free users through Enterprise). If you want to learn more, visit the plan comparison chart on our pricing page, or contact us if you’d like to set up HiHello and unlimited card scanning for your company.
At the end of the day, exchanging business cards (digital or otherwise) is about making a connection and generating a lead. Lead generation is most successful when the process is simple, fast, and accurate. This is exactly how AI improves the HiHello card scanning process.
1. It’s simple
Both you and your lead want the card scanning process to be as simple as possible. With HiHello, card scanning is as easy as taking a photo of a paper business card with the HiHello app. You never need to do additional work: no manual adjustments, no spell checking, or adding missing information. It doesn’t get any simpler than that. With our integrations, HiHello will seamlessly add this lead information to your CRM without any additional action needed.
2. It’s fast
No offense, but usually, your lead isn’t interested in hanging around while you hold a camera at their business card forever. HiHello AI card scanning is very fast so you can scan and move on to something else. AI has vastly improved over the past few years, and the amount of data it can process and the speed at which it does so has drastically improved. HiHello prioritizes speed, and the level of performance we can achieve with AI card scanning is lightning-fast.
3. It’s accurate
The last thing anyone wants is to capture a bad email address or a dead phone number. HiHello has solved this with a unique approach for our industry. We use two different AI models to evaluate the card scan. They verify that the card is readable, capture the contact information, and let you know the scan was successful. If the two AI models are unable to capture everything on the card, then a real-life human completes a final verification from the card photo for you without any additional work needed on your part. Quality is incredibly important to us, and this holds true with our approach to AI.
Frequently Asked Questions
Where are my contacts stored, are they secure?
HiHello is SOC 2 Type 2 compliant and uses enterprise-grade best practices to protect customer data. All of your contact information is stored securely in the United States.
My scanned card didn’t show up immediately, what happened?
If your card isn’t transcribed within a few minutes, it is likely because our AI models were unable to confidently transcribe the card scan and it is being reviewed by our human transcription team.
What are the updated card scan limits?
The number of cards you are able to transcribe each month is based on your HiHello plan. To learn how many card transcriptions you have each month, or to upgrade the number of scans, please visit our Pricing page. Please note that all scans must be in accordance with our Acceptable Use Policy.
